Refund policy
What is your refund policy?
Our refund and returns policy lasts 15 days. If 15 days have passed since your purchase, we can’t offer you a full refund or exchange.
Several types of goods are exempt from being returned.
Additional Non-returnable items:
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Gift cards
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Subscriptions
Please do not send your purchase back to us.
Refunds
Exchanges/Reprints
We will gladly replace any items if they are defective or damaged. Any claims for misprinted/damaged/defective items must be submitted within 15 days after the product has been received. Please send photos and information of the damage to singinwonder@gmail.com.
Shipping
Shipping is generally between 5-10 days. These shipping times are estimates, not
guarantees. The estimates don’t include the time it takes to create your products.
Shipping costs differ based on the type and quantity of products in an order.
Wrong Address – If you provide an address that is considered insufficient by the courier, the shipment will be returned to our facility. You will be liable for reshipment costs once we have confirmed an updated address with you (if and as applicable). Please verify your shipping address, we are not liable for lost products once the item has shipped.
We only replace items if they are defective or damaged. If you need help with this please email us photos of the damage to singinwonder@gmail.com